Yangon, June 19th, 2022 – The Pizza Company of EFG Myanmar organized Pizza Pals at Yangon and Mandalay TPC stores on the special occasion of Father’s Day. The activity was joined by 44 children, with an average of 12 children at each branch, including Junction Square & Dagon Center and Mandalay. The activities were age friendly and included learning how to make pizzas and acquiring the basic knowledge of pizzas and The Pizza Company brand.
EFG Myanmar is committed to continuously bring joy and happiness to their customers and the local communities.
Phnom Penh, June 17th, 2022 – Paragon School arranged a visit for their students to the Krispy Kreme Factory. 16 students, one parent chaperone and four assistant teachers went on the field trip.
Students were shown the machinery used in the daily preparation of hundreds of doughnuts. All attendants were provided food safety and hygiene gear, along with a set of factory regulations to follow while on the premises. Students learned about food safety, making doughnuts, frosting them and finally enjoying them along with some hot dogs prepared by the staff.
Vientiane, June 17th, 2022 – EFG (Express Food Group), Lao’s leading F&B operator, and SMT, Lao’s leading warehouse and logistics business signed a long term agreement today. This new agreement will see all EFG’s cold chain warehousing move to a new purpose built facility currently under construction in Vientiane. The new facility is being constructed to ISO22000 certified standards providing state of the art storage for EFG’s international portfolio of brands which include Dairy Queen (DQ), Swensen’s, Texas Chicken and The Pizza Company. EFG operates The Pizza Company, Lao’s #1 pizza brand. This much-loved brand, created by Minor Food Group in 2000 specialises in innovative pizzas, with chunky, wholesome, richer toppings than most western style pizzas. The Pizza Company has defined what pizza means for Lao consumers and with approaching 10 restaurants in Vientiane and Pakse, EFG is a significant franchisee of Minor Food Group.
EFG Lao’s other F&B brands include DQ®, Swensen’s and Texas Chicken.
SMT is a company registered in Lao PDR, providing a full range of land, air, sea, and multimodal logistics mainly project cargoes, heavy equipment & machinery, warehousing and home removals to and from Lao P.D.R. Since, its inception in 1990. SMT has grown substantially, thanks to the support of our network business partners and our clients worldwide, the volume of cargo handled by SMT has consecutively increase year-by-year.
Today is a new step for SMT to sign a long term agreement with EFG who is a well-known and recognized worldwide company to provide a services for cold storage warehouse and distribution throughout Vientiane and other province in Lao PDR. SMT assure and promise to provide its best services to EFG in order to continue a long terms business cooperation in the future.
Martin Darby, Managing Director of EFG Group “welcomed” the partnership with SMT stating that he was “pleased with the progress of the construction of the new purpose built facility which will be completed to ISO22000 international standards ’.
About EFG – Express Food Group. Headquartered in Bangkok, Thailand, EFG Group employs over 1,300 people and has an operational presence in 3 countries – Cambodia, Myanmar and Laos. EFG is the partner of choice for leading food & beverage brands in Southeast Asia including Minor Food International & Food Passion Group – and for North American brands – International Dairy Queen, Krispy Kreme and Texas (Church’s) Chicken) where EFG is the franchisee for Laos. In 2020/21 EFG launched her own brands Hungry? (get.hungryapp.asia) an ecommerce delivery business and Eat Together 一起吃 a Chinese virtual brand serviced by a ghost kitchen. In April 2022 EFG launched a popular Khmer food virtual brand “Bay Phum”. In 2021, EFG was awarded Best Company to Work for in Asia by HR Asia.
Phnom Penh, June 17th, 2022 – Paragon School arranged a visit for their students to the Krispy Kreme Factory. 16 students,one parent chaperone and four assistant teachers went on the field trip.
Students were shown the machinery used in the daily preparation of hundreds of doughnuts. All attendants were provided food safety and hygiene gear, along with a set of factory regulations to follow while on the premises. Students learned about food safety, making doughnuts, frosting them and finally enjoying them along with some hot dogs prepared by the staff.
Phnom Penh, June , 2022 – EFG (Express Food Group) Co. Ltd. has officially unveiled today a brand new and bigger call center located at the 2nd Floor of The Pizza Company Choam Chao, along Russian Blvd., Phnom Pehn, Cambodia. At 200 square foot, this new facility will double EFG’s customer service capabilities and provides a more vibrant office space for its staff, effectively boosting both its customer and employee experiences as it expands its operations serving phone, online and mobile app delivery ordering.
[In Photo from L-R] Mr. Nicolas Martin – General Manager, HungryApp; Mr. Virak Tep, General Manager, EFG Cambodia, and Mr. Martin Darby – Managing Director, EFG Group
Open daily from 8am to 11pm, 7 days a week, the new call center boasts a spacious modern design which includes meetings rooms, whiteboards, a kitchen pantry, a playroom where staff can recharge and a seating capacity of 50 while providing employees the tools and trainings they need to deliver top-notch customer service. Commenting on this, Martin Darby, Managing Director of EFG Group said, “Our employees are our most important asset and in order to provide the best customer service to our customers, it is only right and proper that we provide our call centre team with a working environment that caters to their needs and truly supports their professional development and growth.”
Named as the “Best Employee to Work for in Asia in 2021” by HR Asia, this new call center demonstrates EFG’s commitment to provide the best employee experience while integrating the Dolphin Program across all its functions. Dolphin is EFG’s internal employee management program that looks after its employee welfare and wellbeing.
[In Photo] EFG call center representatives
About EFG (Express Food Group)
Headquartered in Bangkok, Thailand, EFG Group employs over 1,300 people and has an operational presence in 3 countries – Cambodia, Myanmar and Laos. EFG is the partner of choice for leading food & beverage brands in Southeast Asia including Minor Food International & Food Passion Group – and for North American brands – International Dairy Queen, Krispy Kreme and Texas (Church’s) Chicken where EFG is the franchisee for Laos. In 2020/21 EFG launched her own brands Hungry? (get.hungryapp.asia) an ecommerce delivery business and Eat Together 一起吃 a Chinese virtual brand serviced by a cloud kitchen. In 2021, EFG Cambodia was awarded Best Company to Work for in Asia by HR Asia.
Phnom Penh, May 24th, 2022 – EFG lunched and held its brand new employee reward and recognition program called “Dolphin Awards” to appreciate and recognize individuals and teams who have made outstanding contributions to the success of the day-to-day standard operations and business and gone incredible above and beyond for customers and company.
This Quarter, dolphin awards recognized 4 categories of reward includes Quality Star Circle Award, Dolphin Hall of Fame Award, Long Service Awards, and a special Chairman Award.
First category of Quality Star Circle Award was presented by Rey Elardo Naputo – Group Quality Assurance Manager. There were 15 award recipients from different stores and brands.
Quality Star Circle Award went to:
The Coffee Club – AEON Mall
Dairy Queen – AEON Mall
Dairy Queen – AEON Mall Sensok
Dairy Queen – Kampucheakrom
Dairy Queen – Beong Kengkong
BBQ Plaza – Heritage Walk
The Pizza Company – Angkor Trade Center
The Pizza Company – Chom Chao
The Pizza Company – Veng Sreng
The Pizza Company – AEON Mall
The Pizza Company – Mao Tsetoung
The Pizza Company – Vimean Tep
The Pizza Company – South Monivong
The Pizza Company – Toul Kork
The Pizza Company – Khalendel Mall
The Pizza Company – Beong Keng Kang
Second Category was Dolphin Hall of Fame Award, all nominations and winners were identified by senior management for their outstanding contribution to EFG Cambodia.
Dolphin Hall of Fame Award went to:
Lifetime Achievement Winner – Nicolas Michel Martin, General Manager, Hungry App
Most Impactful New Product Innovation Winner – Beef Luc Lac Pizza of The Pizza Company Team
Most Creative Content in Digital Communication Winner – Dairy Queen Team
Most Impactful Corporate Event Participation winner – Krispy Kreme Team
Most Impactful Festive Store Decoration winner – Swensen’s Team
Consistent High Performance in Time of Crisis winner – Call center Team and Finance and Accounting Team
Outstanding Contribution to Store Renovation and Design Winner- Business Development Team
High Performance Brand in Achieving Sale Budget in Q1 2022 Winner – Swensen’s Team
High Performance Store in Highest Year on Year Same Store Sale Growth of Q1 2022 Winner – Dairy Queen AEON Mall Sensok
Third and special one was the Chairman Award, which recognized individual that show high level of demonstration in living toward company vision core values, and this identified and selected by respective RMA Group CEO.
Chairman Award winner went to Rey Elardo Naputo – Group Quality Assurance Manager.
The last category was the Long Service Award in appreciation of the staff contribution throughout 10 years and 15 years of dedicated service with RMA Group and EFG.
Phnom Penh, May 24th, 2022 – EFG Cambodia conducted a day workshop at The Pizza Company, AEON Mall, Phnom Penh. There were 50 staff members including senior management, head of brands, Head of departments, managers, area coaches, and marketing team, all had experienced awesome session sharing, leadership exercise and group problem solving tasks and an interactive discussion which was full of opening communication and sharing ideas with a few of insightful topics. Martin Darby – Managing Director of EFG provided an open remark on the objective of the workshop and the dolphin awards agenda.
Grant Honeyman – General Manager Human resources, Cambodia and Vietnam offered a great training session on “Empathy Skill for Leaders”.
Rey Elardo Naputo – Group Quality Assurance Manager delivered an inspiring “EFG’s Quality Journey”.
Yi Chin – Marketing Manager hosted a training session on “Sale & Marketing Training”.
Martin Darby- managing director of EFG added that “we will continue to have this learning platform frequently to ensure that we are all well-equipped practical knowledge and skill for day-to-day leading operations, sale, and teams”.
Phnom Penh, May 16th, 2022 – EFG Cambodia has gifted all of its office and store employees with a specially designed backpack as part of its employee Dolphin Program. This initiative aims to express gratitude and appreciation to all of its employees as everyone returns to office after 2 years of remote work for many due to restrictions brought by Covid 19 outbreak.
Spearheaded by its senior management team and line managers, EFG has delivered a total of 1200 backpacks to its employees across Cambodia, to the delight of its staff. We have decided to choose backpacks imprinted with the Dolphin Program logo and signature tagline “Happy Employees, Happy Customers” because we believe that it would bring a sense of team spirit as #OneEFG, aside from keeping their personal belongings safely” said Leapphea Chao, EFG’s Dolphin program manager.
Moreover, Mr. Tep Virak, General Manager of EFG Cambodia commented, “It has been 2 years already since we have last celebrated an annual party due to Covid-19 interruption. However, we hope that we can make it happen next year. To express our sincere appreciation and encouragement to all employees, EFG management team thru its Dolphin program has decided to gift each of employee with a limited edition backpack as a token of gratitude for their hard work and job well done.”
The Dolphin Program is EFG’s banner employee engagement program responsible for taking care of its employee’s welfare and wellbeing through training programs, employee events and workshops.
Phnom Penh, May 5th, 2022 – EFG (Express Food Group) Co., Ltd. announce today that they have reached agreement with AEON MALL (CAMBODIA) Co., Ltd. to bring five much loved Cambodian food & beverage brands to new shopping mall, AEON MALL MEAN CHEY opening in this year, 2022. The Pizza Company, Cambodia’s number one pizza brand will be a key anchor tenant with a new format store and menu. Bar BQ Plaza, with its signature BarBQ premium meat cuts, Golden pan grills and everyone’s favorite Barbgon mascot, will open a flagship store within the mall. Swensen’s, the beloved American Sundae ice cream parlor will open a brand new handcrafted ice cream format, the first ever in Cambodia. The ever popular Dairy Queen (DQ) and Krispy Kreme brands will complete the five store portfolio making this EFG’s biggest single development in 2022. Virak Tep, General Manager EFG Cambodia spoke of his excitement at bringing new store formats and menus to AEON MALL MEAN CHEY. “We have been a good partnership with EFG Group in our existing shopping malls, AEON MALL PHNOM PENH and AEON MALL SEN SOK CITY. We look forward to extend this partnership to our latest AEON MALL in MEAN CHEY ” Mr. Masayuki Tsuboya, Managing Director of Aeon Mall Cambodia said “We are delighted to have EFG’s five key brands as early confirmed anchor F&B tenants for our exciting new shopping mall in Mean Chey”
New partnership agreement for AEON Mall MEAN CHEY witnessed by Mr. Masayuki Tsuboya, Managing Director of Aeon Mall Cambodia and Mr Tep Virak, General Manager of EFG Cambodia.
Phnom Penh, April 27th, 2022 – EFG (Express Food Group), Cambodia’s leading F&B operator, and Cambodia Beverage Company Limited known as “Coca-Cola Cambodia”, Cambodia’s leading beverage business signed a three year agreement today. This new agreement will see all EFG’s hundred plus food & beverage restaurants and kiosks move to bottled and canned soft drinks exclusively from The Coca-Cola Company. The agreement also includes collaboration on marketing, training, and development, including educational employee factory visits and joint CSR activities. The agreement also covers EFG’s fast expanding e-commerce pick-up and delivery business – Hungry? (get.hungryapp.asia).
EFG operates The Pizza Company, Cambodia’s #1 pizza brand. This much-loved brand, created by Minor Food Group in 2000 specialises in innovative pizzas, with chunky, wholesome, richer toppings than most western style pizzas. The Pizza Company has defined what pizza means for Cambodian consumers and with over 50 restaurants, EFG is a significant franchisee of Minor Food Group. There are over ten new The Pizza Company restaurants planned to open in Cambodia in 2022 including locations in Kampong Speu and throughout Phnom Penh.
EFG Cambodia’s other F&B brands include DQ®, Swensen’s, BarBQ Plaza, Krispy Kreme, The Coffee Club, Eat Together (Chinese food) and Bay Phum (Khmer food).
David Wigglesworth, CEO of Cambodia Beverage Company Limited (a 100% subsidiary of The Coca-Cola Company) described the partnership with EFG as “significant”, and that “we are looking forward to building upon our long and rewarding past partnership with EFG and their great brands, EFG’s iconic Pizza and other brands go well with our leading beverage brands, especially Coca-Cola, and we see the partnership as a win-win and look forward to expanding it within the Kingdom”.
Martin Darby, Managing Director of EFG Group “welcomed” the partnership. Explaining that with the signing today, EFG is committing to serve Coca-Cola beverages in all their current and future F&B retail and e-commerce businesses”. ”
About EFG (Express Food Group)
Headquartered in Bangkok, Thailand, EFG Group employs over 1,300 people and has an operational presence in 3 countries – Cambodia, Myanmar and Laos. EFG is the partner of choice for leading food & beverage brands in Southeast Asia including Minor Food International & Food Passion Group – and for North American brands – International Dairy Queen, Krispy Kreme and Texas (Church’s) Chicken where EFG is the franchisee for Laos. In 2020/21 EFG launched her own brands Hungry? (get.hungryapp.asia) an ecommerce delivery business and Eat Together 一起吃 a
Chinese virtual brand serviced by a ghost kitchen. In April 2022 EFG launched a popular Khmer food virtual brand “Bay Phum”.
In 2021, EFG Cambodia was awarded Best Company to Work for in Asia by HR Asia.
