Careers with EFG

With multiple restaurants in three Asian countries, EFG offers significant opportunities for those seeking a career in the fast emerging Food & Beverage industry. Being part of the RMA Group, EFG offers a comprehensive management development training program, complemented by brand-specific training provided by some of the leading international F&B brands and franchisors in the world. Careers are available in Restaurant Operations, Procurement and Supply Chain, Call Center and Delivery, Marketing, and Support Operations.

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Job Details

Seniority Level: Managerial 
Industry: Food & Beverages
Employment Type: Full-time
Job Functions:  Managerial

HR Responsibilities

  • Lead and develop members of your team utilizing the tools and processes developed by HR.
  • Ensure that the leadership and development of the people in your team is given sufficient time and focus.
  • Proactively act as a coach and mentor to your team to enable them to improve their skills and knowledge.
  • Identify and resolve employee/team problems and conflict.
  • Support in the recruitment of suitable people for your team and the company as a whole.

Knowledge Responsibilities

  • Act as a ‘subject matter expert’ in your area of expertise, sharing that knowledge with your team and colleagues.
  • Ensure you continue to develop your knowledge and expertise through your own ‘personal career development’ and utilizing training and development offered by the company.
  • Act as an advocate for the company, promoting it internally and externally. This includes creating and managing any social media to ‘share, like and comment’ on the company’s published content.

Functional Responsibilities

  • Provide monthly financial result with analysis to senior management
  • Ensure accuracy of Balance Sheet and P&L items, GLs/ Banks are reconiclled monthly.
  • Adopt the accounting standard to be practised in the company
  • Provide monthly 6-month cash flow forecast to HQ in BKK by 15th of the following month
  • Delivery the monthly forecast ( Chance and Risk) to planning team in BKK by 8 working day of following month
  • Review and present the monthly/quarterly financial result to ExCom
  • Establish the new store investment appraisal and jointly presenting with GM for Board approval on the new CAPEX proposals.
  • Produce 5 yrs Bussiness Plan for funding and bussiness long term stratergy.
  • Control and evaluate the organization’s fundraising and capital structure
  • Circulate any new bussiness proposal for managment to decision
  • Work with bank to get the benefit / better offer for banks.
  • Liaise with both internal and external auditors to ensure on time audit report published.
  • Facilitate with tax manager to support tax auditor’s requirement
  • Review quarterly and yearly CONSOL pack per group requirement
  • Create and monitoring company policy and internal control, especially spending controls, to safeguard company asset and reduce fraud.
  • Manage the finance organization efficiently with good team spirit
  • Record monthly payroll, bonus and seniority with accuracy of each department center
  • Record monthly franchisee fee and ROH
  • Reveiw the master lease agreement and suggestion to GM if there is closely to expire.
  • Ensure compliance with the law and company’s policies
  • Raise and release the related company policies/ memo is required
  • Review and approve purchase order, payment and other task in the system
  • Approve the payment to supplier with credit term via hard copy and internet banking
  • Manage daily cash at the preferred bank to get max. interest income for the company.
  • Ensure the requirement/report that are required from the group/ franchisers are fulfill supplied to them on time
  • Propose the best price comparision of annual insurances renewal to the BOD for decision making.
  • Identifying efficiencies and opportunities for cost reduction across the business
  • Drive budget preparation and forecast is completed in a timely manner and all underlying assumptions are reliable and accuracy.
  • Bring consolidated budget for board review and make sure data is transfered to Solver/ LSNAV on time.
  • Facilitate for all accounting & finance matter that team would need support.
  • Ad hoc task assigned by GM/CFO and MD.

Internal / External Interactions

Internal

  • Group CFO
  • CFO
  • Managing Director
  • General Manager
  • Head of Marketing and Operation
  • Group Treasury

External

  • Supplier
  • Auditors
  • Bank

Essential Qualities

  • Verbal and written Communication
  • Analytical thinking
  • Endurance

Education / Certification

  • University degree, preferably with an Accounting major and pursue ACCA program at lease passed 8 papers.
  • At least 5 years experiences in Accounting/ Finance department

Knowledge, skills and experiences

Essential:

  • Resilience
  • Achieving results
  • Teamwork
  • Communication

Other Criteria:

  • Sound understanding of business processes and divisional business models
  • Working capital management and understanding of Financial KPI’s

Phone

+855 17 888 349

Email

Job Details

Seniority Level: Middle Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Middle Management

HR Responsibilities

  • Lead and develop members of your team utilizing the tools and processes developed by HR.
  • Ensure that the leadership and development of the people in your team/s is given sufficient time and focus.
  • Proactively act as coach and mentor to your team to enable them to improve their skills and knowledge.
  • Identify and resolve employee/team problems and conflict.
  • Support in the recruitment of suitable people for your team and the company as a whole.

HR Responsibilities

  • Act as a ‘subject matter expert’ in your area of expertise, sharing that knowledge with your team and colleagues.
  • Ensure you continue to develop your knowledge and expertise through your own ‘personal career development’ and utilizing training and development offered by the company.

Act as an advocate for the company, promoting it internally and externally. This includes creating and managing any social media to ‘share, like and comment’ on the company’s published content.”

Functional Responsibilities

Leading

  • Place customer needs as number one priority, resolving conflicts or complaints in a timely and professional manner thereby ensuring protection of the assigned brand’s market image
  • Act as a role model for the store staff, recruiting, motivating and coaching them constructively in areas requiring further development and ensuring they respond with a sense of urgency to customer needs
  • Ensures corrective and/or follow-up action is taken and on-going training needs are met in a timely manner
  • Resolves staff issues sensitively, professionally and in accordance with company’s corporate values and processes, ensuring a win-win conclusion is achieved by all

Planning

  • Projects future sales figures, taking into account external factors (e.g. holidays, local events, or competitor’s marketing initiatives, and the like) that may positively or negatively impact staffing and stock requirements
  • Ensures appropriate staff, product stock and supply levels are maintained thereby, optimizing productivity and minimizing wastage and overtime

Organizing

  • Deploys staff appropriately to various positions within restaurant operations, taking into account their strengths and development needs and ensuring customer service is optimized.

Controlling

  • Monitors and controls customer service and product quality by conducting “management walk” during each shift
  • Maintains physical environment of restaurant, ensuring cleanliness and sanitary both inside and outside of store premise
  • Conducts preventive maintenance, cleaning and testing of restaurant equipment, ensuring all safety and operating standards are adhered to and that productivity of equipment is maximized
  • Ensures staff understand and maintain appropriate food safety standards and handling procedures
  • Conducts point of sale opening and closing activities, ensuring POS initialization, cash set-up procedures and registers reconciliations are conducted accurately and in a timely fashion
  • Conducts closing inventories, ensuring accurate records are retained on the appropriate forms
  • Ensures restaurant operations are running efficiently by conducting regular waste counts, meal and yield counts, monitoring and calculating time cards, conducting security checks and taking corrective action as required while documenting specific action plans
  • Completing operating checklists as required
  • Managing all restaurant systems to maximize customers’ experience of the restaurant brand’s products and service
  • Performs other functions related to managing and those, which may be assigned from time to time

Financial Responsibilities

  • Sales target (as per company approved budget)
  • Mystery Customer – 97% and above rating
  • QSC (Quality, Service, Cleanliness) – 90% and above rating

Internal / External Interactions: 

Internal

  • Restaurant employees
  • AC/HOB/Operation Team
  • Finance Team/HR Team

External

  • Restaurant customers at all levels
  • Suppliers, service providers and sub-contractors (e.g. delivery persons, plumbers, electricians, etc)
  • Community interest groups
  • Mall/Department Store/Building administration/management
  • Prospective employees

Essential Qualities

  • Team Work 
  • Flexibility
  • Problem Solving
  • Mentoring, Coaching & Performance Management

Education / Certification

  • Diploma or Bachelor’s Degree is required. Exceptions would be made for those promoted from within and who have shown their capabilities through performance
  • Hospitality or retail experience in customer service role

Knowledge, skills and experiences

  • Achieving results
  • Resilience
  • Communication
  • Strategic thinking

Travel Requirement

  • Yes

Phone

+855 17 888 349

Email

Job Details

Seniority Level: Management
Industry: Food & Beverages
Employment Type: Full-time
Job Functions: Management

Key Responsibilities: 

Procurement and Supply Chain Management
1. Implement strategic procurement including sourcing strategy, supplier selection and evaluation, quality management, customer relationship management and performance measurement
2. Be responsible for introducing process and policy improvements in the supply chain and procurement department
3. Manage relationships with vendors, suppliers and contractors that facilitate smooth flow of services to the company
4. Vendor/supplier management and negotiations
5. Provide oversight and risk assessments over contract management processes and ensure transparency
6. Determine supplier performance metrics, to provide performance feedback, manage product forecasts or changes
7. Ensure effective use of internal Standard Operating Procedures in Procurement and Supply Chain, control of workflows, continuous business processes monitoring and elaboration of improvements in systems and processes
8. Oversee and manage IT systems that track shipments, inventory, and the supply of goods.
9. Manage the entire process in the planning of procurement and supply chain activities, demand planning, inventory control, logistics, warehouse and distribution, ensuring effective functioning processes to avoid costly delays and lost opportunities
10. Implement effective internal control, proper design and functioning of ERP systems
11. Analyze data to inform operational decisions or activities, provide guidance and lead the team to increase inventory turns, reduce waste, or optimize customer service
12. Collaborate with other departments to determine process improvements and inventory forecast and control mechanisms to optimize stock level and minimize wastage
13. Collaborate with Warehouse Management to improve transportation processes and procedures.
14. Prepare weekly, monthly, quarterly and annual procurement and supply chain plans and progress reports as required
15. Manage an accurate and up-to-date inventory system across all storage locations and ensure stock takes are performed

Portfolio/Franchisors management
1. Rationalize demand plan & drive to a united view of the business
2. Evaluate, prioritize, and drive each partner’s supply chain/procurement initiatives (i.e., supplier selection and evaluation, LTO, BOGO, business automation)
3. Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transition in materials or production flow with franchisors
4. Manage operations research or logistic projects
5. Engage with key partners in sales/marketing/business operations to understand the characteristics of the portfolio as well as messaging the challenges in the supply chain area
Team management
1. Leads the procurement & supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
2. Develop and maintain a high-performance culture, resulting in improved levels of customer service to interior and exterior customers.
3. Train and evaluate others reporting to the role (e.g. Sourcing/Purchasing, Demand and Supply Planning, Procurement Officers, Central Kitchen and Warehouse Operations).

Others:
1. Research and evaluate competitors’ procurement process, and their vendors & manufacturers; and provide updates to company’s management for strategic management in keeping potential growth

 

Job Qualifications: 

  • Past experience in food & beverage industry. Past experience in Supply Chain and Procurement functions required. Past experience using ERP system, proficient in English and Khmer. Good command in MS Office (Word, excel etc.)– Strong analytical skills.
  • Result focus – Showing a passion for improving the delivery of services with a commitment to continuous improvement
  • Interpersonal: Positive and can-do attitude, strong in negotiation and communication
  • Planning, organization, time and project management skills
  • Creativity – Demonstrate intellectual curiosity about why things are the way they are. Challenge the status quo.

Phone:

070 55 56 34
010 804 883
 
Email: